How does CHIC linen soften over time?
Long-fibre flax is engineered to break down its own stiffness. Every wear-and-wash cycle rounds the fibre, softens the hand, and deepens the drape. By the third wash you are wearing a piece that feels like a keepsake — and by the tenth, an heirloom.
Do you offer alterations?
Yes. Hems are complimentary on tailored trousers when we ship. Post-purchase alterations are available at cost through our Porto atelier — write to
atelier@chiclinen.co for a quote and prepaid label.
What is the linen-ramie blend?
Linen-ramie is a lighter, crisper alternative to pure linen — 60% flax, 40% ramie (a bast fibre similar to linen but with a subtle sheen). Same care, cooler wear, a little more structure. It is a choice of hand, not a discount tier.
Do you ship to my country?
We ship to 42 countries and counting. If your country is not listed at checkout, write to
atelier@chiclinen.co and we will quote a manual dispatch.
How do I track my order?
You will receive a tracking link by email within four hours of dispatch. Signed-in accounts also see live order status in the Wardrobe.
What is the Mend Programme?
For as long as you own a CHIC piece, we will mend it — no cost, no expiry, no questions. Send it in via
mend@chiclinen.co and receive it back in two weeks.
Do you offer gift wrapping?
Yes. Add gift wrapping at checkout for $15 — linen ribbon, hand-tied, with a hand-written card. Available on any order.
How do I order the same piece I bought last season?
Sign in to your account and use the Reorder button in your order history. Colours and blends may be limited by season — we will suggest the closest current match.
Are your models paid, and where do you shoot?
Our models are paid fair market rates plus travel. Campaigns are shot in Porto, Antibes, and once a year on the coast of Norway. All photography is our own — no stock.